At Makueni Aka Housing Cooperative Society Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains the type of data we collect, how we use it, and the rights you have regarding your information.
1. Compliance with the Data Protection Act, 2019
Makueni Aka Housing Cooperative Society Ltd complies with the Data Protection Act, 2019 of Kenya and is committed to handling all personal data in a lawful, fair, and transparent manner in line with applicable regulations and guidance from the Office of the Data Protection Commissioner.
2. Data We Collect
2.1 General Data
This refers to basic information that helps us communicate and manage membership, including:
- Full name
- Email address
- Phone number
- Location and general demographic details
- Membership and cooperative registration details
2.2 Sensitive Personal Data
This includes personal information that requires higher protection and may be collected for membership processing, compliance, and service delivery:
- National ID or passport details
- Financial data such as share contributions, payments, and bank details
- Family details such as next of kin, spouse, or dependents
- Photographs or videos taken during events or official cooperative activities (with consent where required)
- Employment or business information where applicable
- Any other information required for lawful cooperative operations and compliance
3. How We Use Your Data
We use member data strictly for legitimate cooperative purposes, including:
- Verifying identity and managing membership records
- Processing contributions, savings, and investment participation
- Communicating updates, notices, and cooperative activities
- Complying with legal, audit, and regulatory requirements
- Supporting cooperative governance and decision-making processes
4. Sharing of Data
We do not sell or misuse member data. Information may only be shared in the following situations:
- With regulatory authorities or government institutions when required by law
- With auditors or trusted service providers supporting cooperative operations
- When required by a court order or lawful request
- With explicit consent from the member for a specific purpose
- To protect the rights, safety, or lawful interests of the cooperative and its members
5. Security Measures
We apply appropriate technical and organizational safeguards to protect personal data against unauthorized access, loss, alteration, or misuse. Access to member data is restricted to authorized personnel only.
6. Your Rights
As a member or data subject, you have the right to:
- Access and request copies of your personal data
- Request correction of inaccurate or outdated information
- Request deletion of your data where applicable under the law
- Object to certain forms of data processing
- Lodge complaints regarding how your data is handled
7. Data Retention
We retain personal data only for as long as necessary to fulfill cooperative obligations, meet legal requirements, or support ongoing membership services.
8. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:
Email: makueni.aka@gmail.com